Shipping policy

Shipping Policy

Once your order is ready to ship, you will receive an email notification with your expected shipment date and tracking information. This email will include a link to track your package, so you can monitor its progress until it arrives at your doorstep.

Processing Time
Please note that our processing time may vary depending on the product, especially for made-to-order items. We strive to ensure that your order is shipped as quickly as possible. If there are any delays, we will notify you promptly.

Shipping Times
Shipping times may vary depending on your location and the shipping method chosen at checkout. Once your order has been handed over to the shipping carrier, you can use the tracking information provided to stay updated on your delivery status.

Contact Us
If you have any questions or concerns regarding your shipment, please feel free to reach out to us at cs@lotusthreads.com. We’re here to help!